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Home appliances purchased on Qonee come with a limited warranty covering manufacturing defects and faulty parts under normal household use. What’s Covered Motor malfunction Electrical failure Defective components Factory assembly issues What’s Not Covered Damage from improper installation or misuse Power surge damage Commercial use (unless specified) Wearable parts (filters, bulbs, fuses, belts) Rust, discoloration, or cosmetic damage Warranty Process Repairs will be handled by brand-authorized service centers. Replacement is offered if repair is not possible. Proof Required Official receipt + serial number verification.

Refund Note – Home Appliances Refunds may be processed after technician inspection confirms that the defect is manufacturing-related. Products damaged due to improper installation, misuse, or missing parts may not qualify. Refunds are issued via your chosen refund method.