Qonee Terms & Conditions

Last Updated: November 17,2025

Welcome to Qonee. By accessing or using our website, mobile application, or services, you agree to comply with these Terms and Conditions (“Terms”). If you do not agree, please do not use our services.

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1. Account Registration

• You must provide accurate, complete, and up-to-date information when creating an account.
  
  

• You are responsible for maintaining the confidentiality of your login credentials.
  
  

• Any activity under your account is your responsibility. Notify us immediately of unauthorized use.
  
  

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2. Orders & Payments

• All orders are subject to availability and confirmation.
  
  

• Prices, promotions, and offers are subject to change without prior notice.
  
  

• Payments are processed through secure third-party gateways. We do not store card information.
  
  

• By placing an order, you authorize Qonee to charge your selected payment method.
  
  

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3. Shipping & Delivery

• Delivery timelines are estimates and may vary due to logistics or external factors.
  
  

• Risk of loss or damage transfers upon delivery to the shipping address provided.
  
  

• You are responsible for providing correct shipping information. Incorrect details may delay delivery.
  
  

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4. Returns & Refunds

• Refunds and returns are subject to Qonee’s Refund Policy.
  
  

• Items must be returned in original condition with proof of purchase and any requested photos/videos.
  
  

• Damaged, misused, or altered items may be ineligible for a refund.
  
  

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5. Intellectual Property

• All content, branding, logos, images, and materials on Qonee are owned or licensed by us.
  
  

• You may not copy, reproduce, or distribute any part of our platform without written permission.
  
  

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6. Prohibited Conduct

You agree not to:

• Use Qonee for illegal or unauthorized purposes
  
  

• Violate any applicable laws or regulations
  
  

• Interfere with or disrupt the platform’s operation
  
  

• Attempt to access other users’ accounts or data
  
  

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7. Limitation of Liability

• Qonee is not liable for indirect, incidental, or consequential damages arising from your use of the platform.
  
  

• We make reasonable efforts to ensure accurate product information but are not responsible for errors, omissions, or changes.
  
  

• Use of the platform is at your own risk.
  
  

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8. Privacy

• Your use of Qonee is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.
  
  

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9. Modifications to Terms

• Qonee may update these Terms from time to time.
  
  

• Changes take effect once posted on the platform.
  
  

• Continued use of Qonee constitutes acceptance of updated Terms.
  
  

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10. Governing Law

These Terms are governed by the laws of the Republic of the Philippines. Any disputes will be subject to the jurisdiction of Philippine courts.

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11. Contact Us

For questions or concerns regarding these Terms:

Qonee Support

Email: support@qonee.com

Phone: 0454990823